Hi all – I’m a strategic product designer with 6+ years of professional experience in both Product Management and Product Design. I’m specialized in transforming business goals into impactful user experience through real-time data and user research.

EXPERIENCE

Chegg

Sr. Product Designer
2023 - present

Carnegie Mellon Univ

Product Designer
2022 - 2023

Naver

Product Manager
2021 - 2022

Naver

Product Designer
2017 - 2021

CURRENT

From 2023, I’m a Senior Product Designer at Chegg. I designed the core experience of QnA platform for 5M+ paid subscribers as well as contributing to strategic product decisions and design system.

CHEGG
Redesigned the solution discovery journey, increasing engagement by 9.2% and satisfaction by 2.8%
NAVER
Designed a new video player from 0 to 1 to help users find information easier in videos, resulting in 10M+ views and securing 2 patents
CHEGG
Enhanced AI accuracy by 1.35% through minor design change and increased user engagement by 6%
CHEGG 🔐
Established new design principles and a cross-platform design system for Chegg's web and native apps, creating cohesive experience
NAVER 🔐
Launched a new search tab for 80% of South Korea's population to address information overload, increasing click-through rates by 148%